These terms and conditions apply to contracts via the website www.torpbikes.com between the seller and the buyer according to the applicable laws of the Slovak Republic. The subject of the contract is the purchase and sale of goods on the website of the seller's online store.
The provider (seller) is: AutoHouse.sk s.r.o. Bobrovec 100, 03221 Bobrovec. Business ID 46085319, e-mail: info@torpbikes.com. Registered in the Commercial Register of the Žilina District Court.
The supervisory authority for consumer protection is the SOI Inspectorate for the Žilina Region, Predmestská 71, 011 79 Žilina 1 (za@soi.sk).
The proposal for concluding a purchase contract (hereinafter: "order") is sent by the buyer to the seller in the form of a completed order form on the seller's website. After sending the order, the buyer will receive a notification of order acceptance to his/her e-mail address, which is also an acceptance of the order by the seller. The seller informs the buyer about the order processing status by e-mail messages or by phone.
The seller is obliged to:
based on the order, deliver the goods to the buyer in the agreed quantity, quality and time and pack them or equip them for transport in a manner necessary for their preservation and protection,
to ensure that the delivered goods comply with the applicable legal regulations of the Slovak Republic,
hand over to the buyer together with the goods in written or electronic form all the documents necessary for using the goods
The buyer was informed by the seller that part of the order is the obligation to pay the price.
The buyer is obliged to:
take over the ordered and delivered goods,
to pay the seller the agreed purchase price within the agreed due date, including the costs of delivering the goods,
confirm receipt of the goods in the delivery note
The prices listed on the seller's website are final, including VAT. Prices are subject to change.
The seller is responsible for product defects. The warranty period for the product is 24 months.
If the product has a defect that can be removed, the buyer has the right to have it removed free of charge, in a timely and proper manner. The seller is obliged to remove the defect without undue delay.
Rights from liability for defects are applied to the seller, at the registered office address or e-mail address of the seller.
The buyer (if he is a natural person) informs the seller of his name, surname, delivery address including zip code, telephone number and e-mail.
The buyer (if he is a legal entity or an entrepreneur) informs the seller of his business name, registered office address, including zip code, ID number, VAT number or VAT number, telephone number and email address.
When processing personal data, the seller proceeds in accordance with Act no. 122/2013 on the protection of personal data and only processes personal data necessary for concluding a consumer contract.
The purpose of personal data processing is to use them to fulfill the consumer contract, which the seller concludes with the buyer by creating an order on the seller's website.
The buyer has the right and possibility to update personal data.
The seller does not provide personal data to third parties.